Privacy Policy

Effective as of July 12, 2018

This “Privacy Policy” describes the privacy practices of FreshPlanet Inc. and our subsidiaries and affiliates (collectively, “FreshPlanet”, “we”, “us”, or “our”) in connection with the SongPop Classic mobile application our games and games services (the “App”). This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with the App, and explains the rights and choices available to individuals with respect to their information.

We provide important information for individuals located in the European Union here.

Personal information we collect

Information you give us

Personal information that you may provide through the App or otherwise communicate with us, including by connecting to our App using your Facebook account, includes:

  • Contact information, such as your first name, last name, email address, and phone number

  • Profile information, such as your Facebook username, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace); username you establish with us; biographical information that you provide; and information about your interests and preferences

  • Demographic details, such as your age range, language, country, and gender

  • Other information that you may choose to authorize us to obtain from Facebook, such as your birthday, friends list, and email address

  • Feedback and correspondence, such as information you provide when you report a problem with the App, receive customer support, or otherwise correspond with us

  • Transaction information, such as details about purchases you make through the App, and information you provide when you enter into one of our contests or other promotions

  • Usage information, such as information about how you use the App and interact with us, including playlists, songs liked, your opponents and scores

  • Geolocation information, if you authorize our mobile application to access your location

  • Marketing information, such your preferences for receiving marketing communications and details about how you engage with marketing communications

  • Other personal information you submit to us through the App, such as information you provide when you use chat features and any other interactive features of the App, and information associated with any information you submit to us through the App

Information we collect from other users

We collect information that other users of the App may provide about you, such as the fact that you may be a Facebook friend of another user. Users are able to see a list of their Facebook friends who also use the App.

Referrals

Existing users of our App may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us.

Information automatically collected

When you access our App, we, our service providers, and our business partners may automatically log information about you, your mobile device, and activity within our App. The information that may be collected automatically includes your mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), screen resolution, IP address, cell network-based location information, state or geographic area; and information about your use of and actions on our App, such as the screens or content you access, access times and how long you spent accessing content within the App, navigation paths between the screens of the App, and information about your activity on a screen.  We, our service providers, and business partners may collect information about individuals’ online activities over time and across third-party websites when an individual uses our App.

Our service providers and business partners may collect data about our users through software development kits (SDKs) that we incorporate into the App. We may use these SDKs for purposes including analytics, social media integration, and advertising. These SDKs help you to interact with social networks you are signed into while using our App, such as by sharing content with the social network and other features you use with the social network.

To provide our App

If you create an account within the App or otherwise use our App, we use your personal information to:

  • operate, maintain, administer and improve the App
  • create and manage your user profile within the App
  • enable you to login to the App using third-party authentication providers, such as Facebook
  • facilitate social features of our app, such as by identifying and suggesting connections with other App users, providing chat functionality, and by enabling matches between opponents
  • customize and personalize your user experience
  • manage and communicate with you regarding your account with us, if you have one, including by sending you service announcements, technical notices, updates, security alerts, two-factor authentication messages, and support and administrative messages
  • process and manage purchases and registrations you make through the App, including to administer contests and other promotions
  • manage individual referrals
  • better understand your needs and interests, and personalize your experience with the App
  • provide support and maintenance for the App
  • respond to your service-related requests, questions, feedback, and complaints

If you connect to the App via Facebook, we automatically complete your profile with the name and profile photo that we obtained from Facebook when you connected your Facebook account to the App. You may change the information contained within your user profile via the settings screen of the App.

How we share your personal information

Affiliates

We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.

Users of the App/Visitors to the App

Your user profile within the App is visible to other users of the App; this includes your first name and last initial, your username within the App, your profile photo, and your city and state or country. Your first name and last initial and profile photo will also be displayed on leaderboards within the App.

Service Providers

We may employ third party companies and individuals to administer and provide the App on our behalf (such as customer support, hosting, email delivery and database management services). These third parties may use your information only as directed by Company and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.

Compliance with Laws and Law Enforcement; Protection and Safety

Company may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to comply with applicable laws and lawful requests and legal process.

Your choices

Connecting via Facebook

If you choose to connect to the App via your Facebook account, you may choose to limit the information that we may obtain from Facebook about you at the time you connect your Facebook account. Subsequently, you may access and change these settings through the Facebook settings page for Apps and Websites.

App privacy settings and location data

We make available certain Privacy settings within the App, including options to control whether opponents are able to chat with you, whether your current location is displayed to your opponent, and whether your online status is displayed to opponents. You also have the ability to block users.

Access, Update, Correct or Delete Your Information

All App users may review, update, correct or delete the personal information in their registration profile by logging into the App and accessing the settings screen. You may also contact us at privacy@freshplanet.com to request to access the personal information FreshPlanet maintains about you, to update or correct the information, or if you have additional requests or questions.

Security

The security of your personal information is important to us.  We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it.  However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

Children

We encourage parents and guardians to teach their children about privacy and how their information may be used on the Internet. Children should never disclose their name, address or phone number, or any personal information, without their parents’ or guardian's prior permission.

We consider a user to be a child if they are under the age of 13, unless more stringent regulation applies in their state of residence.

Sensitive personal information

We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on the App, through the App, or otherwise to us.

International transfer

FreshPlanet is headquartered in the United States and may have service providers in other countries. In connection with the App, your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Cross-Border Data Transfer

Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based:

  • Pursuant to our compliance with standard contractual clauses that pertain to transfers from a data controller to a data processor;
  • Pursuant to the consent of the individual to whom the personal information pertains;
  • As otherwise permitted by applicable EEA requirements.

Other websites & services

The App may contain links to other websites and services.  These links are not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites or services, and are not responsible for their actions. Other websites and services may follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies of the other websites you visit and services you use.

Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it within the App and in the app stores where the App is available for download. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the App (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Contact us

If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at privacy@freshplanet.com, or write to us at:

Gameloft S.E.

14 rue Auber

75009 Paris

France

Additional information for European Union users

Personal information

References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

Controller

FreshPlanet Inc. is the controller of your personal information for purposes of European data protection legislation.  Legal bases for processing

We use your personal information only as permitted by law.  We are required to inform you of the legal bases of our processing of your personal information, such as consent or legal obligation, and the specific purposes for which this information is processed.