Privacy Policy
Effective as of July 12, 2018
This “Privacy Policy” describes the privacy practices of FreshPlanet Inc. and our subsidiaries and affiliates (collectively, “FreshPlanet”, “we”, “us”, or “our”) in connection with the SongPop Classic mobile application our games and games services (the “App”). This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with the App, and explains the rights and choices available to individuals with respect to their information.
We provide important information for individuals located in the European Union here.
Personal information we collect
Information you give us
Personal information that you may provide through the App or otherwise communicate with us, including by connecting to our App using your Facebook account, includes:
Contact information, such as your first name, last name, email address, and phone number
Profile information, such as your Facebook username, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace); username you establish with us; biographical information that you provide; and information about your interests and preferences
Demographic details, such as your age range, language, country, and gender
Other information that you may choose to authorize us to obtain from Facebook, such as your birthday, friends list, and email address
Feedback and correspondence, such as information you provide when you report a problem with the App, receive customer support, or otherwise correspond with us
Transaction information, such as details about purchases you make through the App, and information you provide when you enter into one of our contests or other promotions
Usage information, such as information about how you use the App and interact with us, including playlists, songs liked, your opponents and scores
Geolocation information, if you authorize our mobile application to access your location
Marketing information, such your preferences for receiving marketing communications and details about how you engage with marketing communications
Other personal information you submit to us through the App, such as information you provide when you use chat features and any other interactive features of the App, and information associated with any information you submit to us through the App
Information we collect from other users
We collect information that other users of the App may provide about you, such as the fact that you may be a Facebook friend of another user. Users are able to see a list of their Facebook friends who also use the App.
Referrals
Existing users of our App may have the opportunity to refer friends or other contacts to us. If you are an existing users, you may only submit a referral if you have permission to provide the referral’s contact information to us.
Information automatically collected
When you access our App, we, our service providers, and our business partners may automatically log information about you, your mobile device, and activity within our App. The information that may be collected automatically includes your mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), screen resolution, IP address, cell network-based location information, state or geographic area; and information about your use of and actions on our App, such as the screens or content you access, access times and how long you spent accessing content within the App, navigation paths between the screens of the App, and information about your activity on a screen. We, our service providers, and business partners may collect information about individuals’ online activities over time and across third-party websites when an individual uses our App.
Our service providers and business partners may collect data about our users through software development kits (SDKs) that we incorporate into the App. We may use these SDKs for purposes including analytics, social media integration, and advertising:
Analytics SDKs. These SDKs are used to collect information about use of our App. The information gathered may include the types of information described above in the section titled “Information automatically collected.” We use this information to help operate our App more efficiently, to gather broad demographic information, monitor the level of activity on the App, diagnose errors, and improve the App.
Social Media SDKs. These SDKs help you to interact with social networks you are signed into while using our App, such as by sharing content with the social network and other features you use with the social network. Social networks may also work with our apps for analytics or advertising purposes, as discussed in this section.
Advertising SDKs. These SDKs allow our advertising partners to collect information about your devices, and how you use our App and other sites and applications over time; and to use this information to show you ads of potential interest and measure how the ads perform. These third parties’ collection, use, and sharing of your personal information is subject to their own privacy policies. You may be able to control or limit use of certain information collected through advertising SDKs for purposes of targeted advertising. For additional information, please review the “Targeted online advertising” portion of the “Your Choices” section of this Privacy Policy.
How we use your personal information
To provide our App
If you create an account within the App or otherwise use our App, we use your personal information to:
- operate, maintain, administer and improve the App
- create and manage your user profile within the App
- enable you to login to the App using third-party authentication providers, such as Facebook
- facilitate social features of our app, such as by identifying and suggesting connections with other App users, providing chat functionality, and by enabling matches between opponents
- customize and personalize your user experience
- manage and communicate with you regarding your account with us, if you have one, including by sending you service announcements, technical notices, updates, security alerts, two-factor authentication messages, and support and administrative messages
- process and manage purchases and registrations you make through the App, including to administer contests and other promotions
- manage individual referrals
- better understand your needs and interests, and personalize your experience with the App
- provide support and maintenance for the App
- respond to your service-related requests, questions, feedback, and complaints
Security
The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
Children
We encourage parents and guardians to teach their children about privacy and how their information may be used on the Internet. Children should never disclose their name, address or phone number, or any personal information, without their parents’ or guardian's prior permission.
We consider a user to be a child if they are under the age of 13, unless more stringent regulation applies in their state of residence.
Contact us
If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at privacy@freshplanet.com, or write to us at:
Gameloft S.E. 14 rue Auber 75009 Paris France
Additional information for European Union users
Personal information
References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
Controller
FreshPlanet Inc. is the controller of your personal information for purposes of European data protection legislation. See the Contact Us section above for contact details.
Legal bases for processing
We use your personal information only as permitted by law. We are required to inform you of the legal bases of our processing of your personal information.
Retention
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it. When we no longer require the personal information we have otherwise collected about you, we will dissociate such information from the information attached to your content.
Your rights
European data protection laws give European Union users certain rights regarding their personal information. If you are located within the European Union, you may ask us to take the following actions in relation to your personal information that we hold:
- Opt-out. Stop sending you direct marketing communications. You may continue to receive service-related and other non-marketing emails.
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information.